Terms & Conditions

Last updated: 10 September 2026

Use of the website

By using dusupport.ae, you agree to use it lawfully and only for personal information and plan-comparison purposes. You must not attempt to disrupt, misuse or gain unauthorised access to the website.

Information only

Plan information is provided as a general guide. Availability, eligibility, speeds, benefits, contract terms, VAT and final charges must be confirmed directly with du before you purchase or renew a service.

No contract with du Support

Viewing this website does not create a telecom service contract. Any order, renewal or service agreement is subject to the terms presented by the relevant service provider.

External websites

Links to external websites are provided for convenience. We are not responsible for their availability, content, security, terms or privacy practices.

Intellectual property

The website’s original layout and written content may not be copied or republished without permission. Third-party names and trademarks remain the property of their respective owners.

Availability and liability

The website is provided on an “as available” basis. To the extent permitted by applicable law, no guarantee is made that every detail is complete, current or error-free, and liability for decisions made solely from this information is excluded.

Changes

These terms may be revised when the website or applicable requirements change. Continued use after an update means you accept the revised terms.